Opening Hours

Pre-bookable extended hours appointments for phlebotomy are available on Mondays from 6.30pm to 8pm

We are closed on all public/bank holidays.

N.B.  We may be closed on specific afternoons, for Practice training/educational updates, arranged by our Clinical Commissioning Group.  Notices will be displayed within the surgery along with a contact number for medical services.  This number will also be given on the telephone greeting message. 

Morning Surgery

Monday to Friday 08:30 - 11:20

Afternoon Surgery

Monday to Friday 15:00 – 17:50                           

N.B. We may be closed on specific afternoons, for practice training/educational updates.

Telephone contact with reception will only be available during reception opening hours (08:30 – 18:00). 

Morning Surgery  

08:30 - 12:45 (Monday - Friday)

Afternoon Surgery 

14:00 - 17:30 (Monday, Tuesday, Wednesday & Friday) and 15:00 – 17:30 (Thursday).

Extended Hours 

18.30 -20.00 (Monday)

07:00 - 08:00 (Thursday).

This is subject to change as necessary.

We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

 These appointments will be available at the following locations:

• Charnwood Surgery, Mountsorrel
• Barrow Health Centre
• Alpine House Surgery, Mountsorrel

 If you would like to know more please speak to a member of Practice staff.

If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 111.  Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency please dial 999.  

Chest pains and/or shortness of breath, collapse, or haemorrhage constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.