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Practice Update

 

GP ILLNESS - FRIDAY 12th APRIL.

Due to GP illness, we are only able to deal with urgent probems today.

We apologise for any inconvenience, and thank you for your co-operation and understanding.

Ellen Squire

Assistant Practice Manager.

STUDIES UPDATE.

We are please to announce that we have received the 2023/2024 RSI Recognition Award for research study recruitment this year and we have also been promoted to a Level 3 Research Study Activity site.  We are very proud to help researchers find new treatments and outcomes for patients. All the studies are chosen because they benefit the patients who are registered at this Practice.

 

 

You Said, We Did

You said you were struggling to get through on the phone.

We have implemented a new phone system that includes a call back feature.  If you are more than 10th in the queue you will get an option to request a call back and you place in the queue will be maintained.  Once your reach the front of the queue our system will call you back and connect you to the surgery where a patient co-ordinator will respond to your query.

Contact Us Online

You can now contact the surgery online to tell us about your non urgent medical problem or ask an administrative question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. 

Answer a few short questions and we will aim to respond to your query within 24 - 48 hours during our opening times.

Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends or on bank holidays. 

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