Quorn Medical Centre

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Urgent advice: Water damage at the Surgery

Unfortunatley the adverse weather has had an effect on the surgery.  One of our clinical rooms was badly affected by a significant leak and this room cannot be used until it has been repaired.  Charnwood Surgery in Mountsorrel have kindly allowed us to us one of their rooms so you may be asked to attend your appoint there instead of at Quorn.  Please bear with us until we have repaired the damage.  Thank you.

You Said, We Did

You said you were struggling to get through on the phone.

We have implemented a new phone system that includes a call back feature.  If you are more than 10th in the queue you will get an option to request a call back and you place in the queue will be maintained.  Once your reach the front of the queue our system will call you back and connect you to the surgery where a patient co-ordinator will respond to your query.

You said that the porch was cramped and it was difficult to access the automatic door pad. 

We have moved one of our clinical bins into another area to allow more space and access.

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