Quorn Medical Centre

Surgery Closed for Training Wednesday 14th May.

The surgery will be closed for training on Wednesday 14th May from 1.00pm - 6.00pm.

All staff will be attending a webinar held by LLR ICB.

LAMP (Leicestershire Advocacy for Mental Health Project) will be also attending the surgery to speak to the team about the service they provide and how they can help our patients.

Finally, we will be holding our monthly clinical meeting.

If you need urgent medical attention while we are closed, please call 0300 323 0671 or 999 for life threatening emergencies.

The surgery will reopen at 7.00am on Thursday 15th May for pre-booked appointments. Telephone contact including appointments will be available from 8.30am.

 

 

 

 

You Said, We Did

You said you were struggling to get through on the phone.

We have implemented a new phone system that includes a call back feature.  If you are more than 10th in the queue you will get an option to request a call back and you place in the queue will be maintained.  Once your reach the front of the queue our system will call you back and connect you to the surgery where a patient co-ordinator will respond to your query.

You said that the porch was cramped and it was difficult to access the automatic door pad. 

We have moved one of our clinical bins into another area to allow more space and access.

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Page last reviewed: 14 May 2025
Page created: 14 March 2022