The surgery will be closed from 1.30pm to 3.00pm on Wednesday 13th November. If you need urgent medical attention during this time, please call 07907 864145 or 999 for life threatening emergencies.

Thank you.

CLOSED FOR TRAINING

The surgery will be closed from 1.00pm On Thursday 14th November for staff training.

If you need urgent medical attention whilst we are closed, please call 0300 3230671 or 999 for life threatening emergencies.

We will be open on Friday 15th November from 8.30am.

Thank you

                        WATER DAMAGE AT SURGERY.

Unfortunately the adverse weather has had an effect on the surgery.  One of our clinical rooms was badly affected by a significant leak and this room cannot be used until it has been repaired.  Charnwood Surgery in Mountsorrel have kindly allowed us to us one of their rooms so you may be asked to attend your appointment there instead of at Quorn.  Please bear with us until we have repaired the damage.  Thank you.

You said you were struggling to get through on the phone.

We have implemented a new phone system that includes a call back feature.  If you are more than 10th in the queue you will get an option to request a call back and you place in the queue will be maintained.  Once your reach the front of the queue our system will call you back and connect you to the surgery where a patient co-ordinator will respond to your query.

You said that the porch was cramped and it was difficult to access the automatic door pad. 

We have moved one of our clinical bins into another area to allow more space and access.