Quorn Medical Centre

Urgent advice: Monday 4th August

Good morning.

We are very short staffed in our GP and reception team today due to illness.

Please be patient if you need to contact us today as we will have less appointments to offer, and it may take us longer than usual to answer your call.

If your problem is not urgent, you may prefer to contact us another day.

You can speak to the Pharmacy about any minor illnesses as they can now treat 7 symptoms which were previously seen by GPs.

NHS England » Pharmacy First

Your support and understanding is appreciated at this time.

Thank you.

 

NHS Contact us online. If you need help with a non-urgent medical or admin request, you can now contact us online. Submit a request

You Said, We Did

You said you were struggling to get through on the phone.

We have implemented a new phone system that includes a call back feature.  If you are more than 10th in the queue you will get an option to request a call back and you place in the queue will be maintained.  Once your reach the front of the queue our system will call you back and connect you to the surgery where a patient co-ordinator will respond to your query.

You said that the porch was cramped and it was difficult to access the automatic door pad. 

We have moved one of our clinical bins into another area to allow more space and access.

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Page last reviewed: 04 August 2025
Page created: 14 March 2022